This webinar by Stafford and Lichfield Advocate Andy Chell will discuss how safety and culture are aligned to the future success of any business.
Business leaders are wrestling with how to run their business safely (and we are talking more than signage, miles of hazard tape all over the floors and other measures to support social distancing)!
The challenge facing many businesses is how to protect and improve the customer offer, when the operating model has been turned on its head?
Do your team feel like their working environment is safe? Do they have the freedom to follow their instincts, and the permission to do what they know is right? Does your culture stimulate creativity or demand basic compliance?
How can the opinions of your customers and other stakeholders be captured and combined with those of your team, to form powerful insights on which to base critical decisions, driving improvements and progress towards becoming unstoppable in challenging market conditions?
There will also be an opportunity to get your questions answered by the expert panel:
Director @Navitas Human Capital
Andy works with teams to ensure everybody is being the best versions of themselves by introducing a coaching culture.
Customer Experience Director @insight6
Ian partners with businesses who are looking to keep more customers, get more customers and grow sales by delivering a better customer experience.